Privacy Policy

Effective Date: 5th January 2026

CH Formosa (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy and Cookie Policy explains how we collect, use, and protect your information when you visit our website or use our services.


1. Information We Collect

When you use our website or make a booking, we may collect:

  • Personal information: name, email address, phone number, billing information, and any details required to complete a booking.

  • Technical information: IP address, browser type, device information, and browsing activity on our website.

  • Cookies and tracking data: information collected via cookies, pixels, and similar technologies (see section 6).


2. How We Use Your Information

We use your information to:

  • Process bookings and payments.

  • Provide customer support and respond to inquiries.

  • Improve our website, services, and user experience.

  • Send promotional communications (only if you have opted in).

  • Comply with legal obligations and prevent fraud.


3. Sharing Your Information

We do not sell your personal information to third parties. We may share your data with:

  • Service providers assisting with booking, payment processing, and website maintenance.

  • Legal authorities if required by law or to protect our rights.


4. Data Retention

We retain your personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. After this period, your data will be securely deleted or anonymised.


5. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict the processing of your data.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at: [Insert Contact Email]


6. Cookies & Tracking

Our website uses cookies to enhance user experience, analyse site usage, and provide personalized content. Cookies may include:

  • Essential cookies: required for website functionality.

  • Analytics cookies: used to understand website usage and improve services.

  • Marketing cookies: used to deliver relevant offers and advertising.

You can manage or disable cookies via your browser settings, but this may affect website functionality.


7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, or loss.


8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.


9. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Updates will be posted on this page with a revised effective date.


10. Contact Us

If you have any questions or concerns about this policy or your personal information, please contact us at:

CH Formosa
Email: [email protected]
Phone: +356 21582780
Address: Nakkri Road, Qawra, St.Paul’s Bay, SPB 05